Are You Representing Your Employer Well? Improve Your Customer Service Skills Now

We all have bad days. We all say or do things we later regret. But when your job is to interact with customers – over the phone, in person, or online – your bad day could mean bad news for your employer. About 95% of consumers will tell at least one person about a bad […]

Why Your Interviewer Didn’t Call You for a Second Interview

Interviewing for a job can be stressful, especially when you are searching for your first job out of college or have been unemployed for a prolonged period. It can become an even more stressful situation when the interviewer does not call you back for a second interview. Waiting around for a call-back is no fun […]

Want a Promotion? How to Get One

Many people wonder when is the right time to aim for a promotion with a current employer? After all, if you want something bad enough you should go after it. Unfortunately, not everyone will have the courage to speak with their boss about a promotion, but those who do generally reap the rewards of their […]